I fall in love with the problem first. Then I wow people with the solution.
I cofounded an indoor golf business, ran it for two years, grew it to $35K a month, and sold it to a private equity buyer. I did everything along the way: the sales calls, marketing, and ad buying; the hiring and scheduling; the pricing, software troubleshooting, and coaching on the floor. Wearing every hat taught me exactly where a business hurts.
That is the part of this work I love most. I sit down with the owner and the people doing the job, ask a lot of questions, and get into the nitty gritty until the real problem shows itself. Usually it is hiding in a handoff, a spreadsheet, or a task someone has done by hand for so long they stopped noticing it.
Then I design the AI solution, get it built, and teach the team to use it. My favorite moment is when an employee realizes an afternoon of work just disappeared, or a customer gets an answer so fast and so personal that they tell a friend about it. Creating that kind of wow experience is what I'm here to do.
